Activating Luminar Neo is a straightforward process that requires only your Skylum account. There’s no need for a license key or activation code. Follow the steps below to get started.
After purchasing Luminar Neo, you’ll receive an email with the activation instructions with the download links from the Skylum Team at the email address you provided during the purchase.
Here's what it looks like:
Downloading and Installing Luminar Neo
Once you place the order, the installer should automatically download to your computer, unless it's blocked by your device's security settings (such as an antivirus program).
Alternatively, you can download the Luminar Neo installer by clicking here after you make the purchase:
By default, the installer will be saved to your Downloads folder.
- First, you’ll have to unzip the installation file:
- On Mac, simply double-click the zipped file.
- On Windows, right-click the .zip file to select Extract All, and then follow the instructions.
- Once unzipped, double-click the Luminar Neo installer. You’ll see an installation screen:
- Click the ‘Accept’ button to proceed with the installation.
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If you use Adobe Photoshop or Adobe Lightroom Classic and wish to use Luminar Neo as a plugin, you’ll have the option to install the plugin on the next screen:
This step is not obligatory: if you don’t use these applications, simply click ‘Install’ to continue without installing the plugin.
- Once the installation is complete, click the ‘Launch’ button to open Luminar Neo.
Activating Luminar Neo
Now that Luminar Neo is installed, it’s time to activate it.
To activate the app, you have to sign in to your Skylum account.
Enter your email address to find out if you already have an account:
Sign in with your email address (the one you used during the purchase) and the password for your Skylum account. If you created a Skylum using a linked third-party account, Google, Facebook, Microsoft, or Apple, click the relevant button.
In case you don't have an account yet, it will be created during the process:
N.B. If Luminar Neo doesn’t appear in the My Software tab, it’s possible that there was a typo in the email address you entered during the purchase. To resolve this, visit the Skylum Support page and scroll down to the "Missing Your License" section:
There, you can check if any app is linked to your email address. If you receive the message "No data was found," please contact our Support Team for assistance in locating your purchase.
Important Notes
- In case you purchased the app at one of our resellers, you will have to enter the license key you received by clicking here:
Enter the Activation code you received from our ressler here to activate the app:
- MacOS users: If you see this activation window, it may happen that you downloaded Luminar Neo from the App Store:
Kindly note that if you purchase Luminar Neo from the website, you will have to download the app from the website as well, not the App Store. So, in this case, you need to uninstall the App Store version of Luminar Neo and install the correct one from the confirmation letter or Skylum account.