Activating Luminar Neo is a straightforward process that requires only your Skylum account. There’s no need for a license key or activation code. Follow the steps below to get started.
1. Setting Up Your Skylum Account
After purchasing Luminar Neo, you’ll receive an email from the Skylum Team at the email address you provided during purchase, inviting you to set up your Skylum account with a new password.
- Locate the email from the Skylum Team in your inbox (make sure to check the Spam and Promotion folders).
- Click on the ‘Launch account’ button within the email to begin.
- You’ll be directed to a page where you can create a new password for your account:
- After entering your new password, click the ‘Confirm the password’ button.
Congratulations! Your Skylum account has been successfully created.
2. Downloading and Installing Luminar Neo
With your account set up, you can now access and download your software.
Navigate to the My Software tab to find your Luminar Neo download.
Once you place the order, the installer should automatically download to your computer, unless it's blocked by your device's security settings (such as an antivirus program).
Alternatively, you can download the Luminar Neo installer from the account.
By default, the installer will be saved to your Downloads folder.
- First, you’ll have to unzip the installation file:
- On Mac, simply double-click the zipped file.
- On Windows, right-click the .zip file to select Extract All, and then follow the instructions.
- Once unzipped, double-click the Luminar Neo installer. You’ll see an installation screen:
- Click the ‘Accept’ button to proceed with the installation.
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If you use Adobe Photoshop or Adobe Lightroom Classic and wish to use Luminar Neo as a plugin, you’ll have the option to install the plugin on the next screen:
This step is not obligatory: if you don’t use these applications, simply click ‘Install’ to continue without installing the plugin.
- Once the installation is complete, click the ‘Launch’ button to open Luminar Neo.
3. Activating Luminar Neo
Now that Luminar Neo is installed, it’s time to activate it.
To activate the app, you have to sign in to your newly created Skylum account:
Sign in with your email address (the one you used during the purchase) and the password you just created for your account.
N.B. If Luminar Neo doesn’t appear in the My Software tab, it’s possible that there was a typo in the email address you entered during the purchase. To resolve this, visit the Skylum Support page and scroll down to the "Missing Your License" section:
There, you can check if any app is linked to your email address. If you receive the message "No data was found," please contact our Support Team for assistance in locating your purchase.