If you want to change the device you are using for editing with Neo, you need to reset your activation counter. You can do this in your Skylum account or directly in Luminar Neo when you activate it on your new device. You can also purchase an extra seat as an option.
Reset activation in Luminar Neo
When you open Luminar Neo on your new device, log in with your Google, Facebook, Microsoft, Apple account or with your email and password:
If you've already used all available seats and wish to replace your seat(s) with another device(s), just select the license:
and click Sign out & Launch next to the device you want to remove:
Note: it’s safe to sign out from all devices at once if you don’t know which device to remove.
New device(s) will be added to the list as soon as you activate Luminar Neo on them and the old device(s) will be automatically added when you launch the app.
Alternatively, you can also get a new seat if you don't want to remove Luminar Neo from other devices:
Reset activation in Skylum account
Log in with your Google, Facebook, Microsoft, Apple account, or with your email and password here.
If you don't have a Skylum account yet, you can register here.
Visit the My Software tab. In case you don't want to remove activation from your current device, check a number of available seats. You can always get additional seats by clicking Get Seats button:
If you wish to replace your seat with another device, the Reset buttons are available for each product you own.
Click Activations > Reset activation to remove a specific device or Reset all activations to remove all activations at once:
Note: it’s safe to Reset all activations if you don’t know which device to remove. New device(s) will be added to the list as soon as you activate Luminar Neo on them and the old device(s) will be automatically added when you launch the app.
Once you are done, press Download to install Luminar Neo on your new device:
Add extra seat in Skylum account
If you want to keep Luminar Neo active on all your current devices, adding an extra seat is the perfect solution for you. You can easily purchase additional seats by clicking the "Get Seat" button and selecting the number of seats you need.
Please note that after the initial purchase, the cost of the extra seat will be added to your subscription invoice.